About DutyClearStep
DutyClearStep was established in 2019 with a clear vision: to provide exceptional tax-free services that meet the highest standards of modern customs and duty-free practice. What began as a small tax assistance consultancy in Singapore has grown into a comprehensive tax-free service provider serving travelers and businesses throughout Singapore and beyond.
Our journey has been guided by the principle that tax-free services should be accessible, reliable, and professionally innovative. We understand that duty-free assistance requires specialists who combine cutting-edge customs expertise with proven service methodologies. Today, we're proud to be recognized as a trusted partner for clients requiring professional tax-free solutions across Singapore.
Our Team
The DutyClearStep team consists of licensed tax specialists, customs professionals, and administrative specialists who bring decades of combined experience in Singapore tax services and duty-free assistance. Our core specialists include former customs officers with extensive backgrounds in international trade, tax regulations, and duty-free procedures.
Our tax service team, client coordinators, and customs compliance specialists work together to deliver comprehensive tax-free solutions that address both current regulatory requirements and international standards. This collaborative approach helps that every tax-free transaction is not only compliant but also efficiently processed with the highest level of client satisfaction.


Our Values
At DutyClearStep, we maintain the highest tax service standards that help every duty-free solution delivers maximum savings and regulatory compliance. All our service procedures undergo rigorous review and are updated based on current Singapore customs requirements and international standards. We never compromise on tax accuracy or client confidentiality, instead focusing on proven, secure service delivery practices.
Our specialists are required to maintain continuous professional development in Singapore tax service practices, and all service procedures are regularly updated to reflect current customs requirements and emerging international standards. We maintain complete transparency about our services and always emphasize that successful tax-free service delivery requires careful attention to detail, regulatory compliance, and proper documentation.
Our Approach
Service Innovation - Every tax-free service we provide comes with comprehensive customs verification, proper documentation, and secure processing procedures you can trust completely.
Client-Centered Service - We address complex tax requirements through structured service approaches, helping clients navigate customs procedures with confidence and clarity.
International Standards - Our clients benefit from tax-free solutions that seamlessly integrate with current Singapore customs practices, international requirements, and professional service standards.
Ongoing Support - We provide continuous tax service guidance through regular consultations, service reviews, and professional advice to help long-term customs compliance.
What Sets Us Apart
Tax Service Expertise
Our specialists have extensive practical backgrounds and understand the complexities of tax-free service delivery in competitive markets.
Service Focus
We specialize exclusively in tax-free service delivery, allowing us to provide highly specialized expertise rather than generalized business services.
Client Partnership
We act as tax service partners, integrating duty-free requirements with your travel objectives and customs compliance needs.
Comprehensive Services
From basic tax refunds to complex international customs procedures, we provide end-to-end tax-free support for every travel need.