Contact DutyClearStep

We're here to help you with your tax-free needs. Whether you have questions about our services, need guidance on duty-free procedures, or want to schedule a consultation, our team is ready to assist you. Choose the most convenient way to reach us below.

CONTACT US

Orchard Road 156, 238863 Singapore, Singapore

Business ID: S4752742A

Office Hours

Monday - Friday: 8:00 AM - 6:00 PM SGT

Saturday: 9:00 AM - 1:00 PM SGT

Sunday: Emergency services only

Send us a message

Service Department Contacts

Tax Refund Services

For inquiries about tax refund processing and assistance:

refunds@dutyclearstep.com

Duty-Free Services

Questions about duty-free shopping and customs assistance:

dutyfree@dutyclearstep.com

Customer Support

For customer support and service maintenance inquiries:

support@dutyclearstep.com