Service Models

DutyClearStep offers comprehensive tax-free service models and customs assistance approaches to meet the diverse needs of travelers and businesses at every stage of their duty-free requirements. Our models are based on proven customs methodologies and client feedback to provide effective and specialized tax-free solutions in Singapore.

Explore our various service programs and duty-free assistance models.


1. Service Offerings and Pricing

Tourist Tax Refund Processing - SGD 85

  • Comprehensive assistance with tourist tax refund applications
  • Documentation processing and verification implementation
  • Service customization and feature integration
  • Secure processing and data protection compliance

Business Duty-Free Services - SGD 620 per service

  • Professional assistance with business duty-free purchase systems
  • Customs documentation and evaluation frameworks
  • Regulatory compliance verification and implementation
  • Service security and authenticity assurance

Customs Clearance Assistance - SGD 480

  • Specialized assistance for industry-specific customs requirements
  • Professional clearance procedures and documentation
  • Cross-border service delivery and accessibility
  • International customs compliance and standards

Tax-Free Shopping Consultation - Custom Pricing

  • End-to-end shopping strategy and analytics development
  • Purchase tracking and savings performance metrics
  • Tax consultation and shopping guidance
  • Business compliance and regulatory support

Express Tax-Free Services - From SGD 550

  • Cross-platform express services throughout Singapore
  • Flexible service scheduling and mobile-first design
  • Emergency tax assistance and consultations
  • Travel fee structure and service coverage

2. Service Delivery Models

We provide different service formats for various client needs and preferences:

Standard Office Services

  • Traditional tax-free services at our Singapore office with professional consultation and secure service processing
  • Regular business hours with appointment scheduling and walk-in availability

Mobile Tax Services

  • On-site tax assistance services for clients who cannot visit our office
  • Real-time tax processing and immediate implementation

Digital Tax Services

  • Combination of online tax preparation and in-person processing
  • Flexible scheduling with secure document transmission and processing

3. Core Service Areas

Specialized tax-free services for different travel domains:

Personal Tax Services

  • Individual tax refund systems and personal declarations
  • Tourist assistance tools and travel authorizations
  • Personal shopping programs and travel agreements

Business & Corporate Services

  • Corporate duty-free platforms and business tax systems
  • Business tax programs and commercial travel agreements
  • Regulatory compliance and customs declarations

4. Client Service Models

Flexible service options for different schedules and travel needs:

Standard Processing

  • Regular tax-free services with standard processing times
  • Service development and customs verification
  • Professional tax service certificates and documentation

Express Services

  • Expedited tax processing for urgent travel requirements
  • Priority scheduling and rapid processing
  • Emergency tax-free services and consultations

Corporate Service Programs

  • Customized tax-free solutions for organizations
  • Volume pricing and service agreements
  • Business-specific customs compliance and development

5. Support Services

Additional resources to enhance your tax-free experience:

Tax Consultation

  • Professional tax advice and service guidance
  • Compliance verification and regulatory support
  • Document preparation and review assistance

Service Management

  • Secure document storage and retrieval services
  • Digital service processing and archiving
  • Confidentiality protection and data security

Our Service Approach

At DutyClearStep, we understand that effective tax-free services require more than just document processing. Our approach combines traditional customs expertise with modern technology and comprehensive client support.

We invite you to explore the service model that best fits your travel requirements and professional needs. Our tax-free service team is available to help you select the optimal service path for your specific circumstances and objectives.